Terms & Conditions

Thank you for visiting withinforpets.co.uk. This site is operated by Dearboy Petcare Ltd and allows you to:
(a) Participate in interactive features such as purchasing our products.
(b) Register as a user of the site.
(c) Simply view or browse the site.

These Terms and Conditions govern your use of this site. Your agreement to these terms is a condition of using the site.


Binding Effect & Modifications to These Terms and Conditions

This is a binding agreement. By using the site or any services provided in connection with the site, you agree to abide by these Terms and Conditions, as they may be amended by Dearboy Petcare Ltd from time to time.

We reserve the right to modify these terms at any time. You will be notified via email of any material changes. Changes will be effective as specified in the notification or, if immaterial, immediately upon posting on the site. Continued use of the site after revisions will constitute acceptance of the changes. You agree to review these terms periodically. If you find these terms unacceptable, you must immediately cease all use of the site.


Age Requirements

General Use of the Site

Registration and participation are restricted to individuals at least 13 years of age. We do not direct content to children under 13. If we learn that a user is under 13, we will promptly delete their personal information.

Purchases

You must be at least 18 years old to purchase products. By completing a purchase, you certify that you meet this age requirement and are legally able to enter into agreements with Dearboy Petcare Ltd and its partners.


Modifications to the Site

Dearboy Petcare Ltd reserves the right to change or discontinue any aspect of the site, including content, products, and technological requirements. Efforts will be made to ensure confirmed orders are not affected by changes.


Copyright, Trademarks & Proprietary Rights

All site content, including text, code, images, and design, is protected by copyright and trademark laws. Dearboy Petcare Ltd owns the copyright to the site's collective works.

You may print materials for personal, non-commercial use, provided copyright notices remain intact. Modification or redistribution without explicit permission is prohibited.


Accessing the Website and Account Security

We may withdraw or amend site features at our discretion. You are responsible for ensuring proper access to the site and maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account.


Communications to the Site & User Content

By submitting content to the site, you grant Dearboy Petcare Ltd a perpetual, worldwide license to use and adapt your content. You warrant that you own the rights to the submitted content.


Privacy Policy

Your privacy is respected in accordance with our Privacy Policy, which governs the collection and use of your personal information. For full details, refer to our Privacy Policy.


Prohibited Activities

Users must not:

  • Upload unlawful or harmful content.
  • Impersonate others.
  • Engage in fraudulent transactions or misuse promotions.

Dearboy Petcare Ltd reserves the right to monitor and remove inappropriate content.


Shopping Online

Order Confirmation

After placing an order, you will receive a confirmation email. If not received within 48 hours, please contact us.

Product Availability and Pricing

Products are subject to availability. Prices and promotions may change without notice.

Payment Disputes

Disputes must be reported within 10 days of the transaction. Efforts to resolve disputes directly with us must be made before escalating to payment providers.


Return/Refund Policy

You may cancel your contract for unused and unopened products within 14 days of receipt. Refunds will be issued to the original payment method. Return shipping costs are your responsibility unless the product is defective or incorrect.

For damaged or missing items, contact us to arrange a refund or replacement.


Subscription Cancellation

Subscriptions can be canceled through your account. If canceled within 5 days of billing, contact us to attempt to halt dispatch. Standard return policies apply to dispatched items.


Third-Party Sites

We are not responsible for the content or policies of third-party sites linked on this site. Review their terms and privacy policies before use.


Exclusions & Limitations

Access to the site from other jurisdictions is at your own risk. Some exclusions or limitations may not apply in specific regions.


Indemnification

You agree to indemnify Dearboy Petcare Ltd against claims arising from your use of the site, except where due to Dearboy Petcare Ltd's negligence.


Governing Law

These Terms and Conditions are governed by English law. Legal proceedings may be brought in English, Scottish, or Northern Irish courts, depending on your location.


Site Operation

This site is operated by Dearboy Petcare Ltd from its UK offices.


Mobile Terms of Service

By opting into our SMS service, you agree to receive text messages for updates and promotions. Standard messaging rates apply. To opt-out, reply STOP to any message or email us.


Questions

If you have questions about these terms, contact us at hello@Within.com.

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